lL
lglynnegeldenhuys L

1 reviews | Active since May 2017

26 May 2017, 11:12

Membership suspension although paid!

<p>My membership was suspended due to returned debit orders.</p> <p>Paid membership up, for the two returned debuts and the coming months. </p> <p>Sent my proof of payment but after a week of being assured every day that all is up and running.....membership is still in suspension. </p> <p>Now a week later still unable to process claim.</p>

0
Replies (3)
Discovery Health
Discovery Health's reply26 May 2017, 11:54
Official

Dear lynne-verheem-geldenhuys-perold

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

lL
lglynnegeldenhuys L's update26 May 2017, 12:14
Reviewer Update

That is not good enough as that is the response that I have had all week

Discovery Health
Discovery Health's reply30 May 2017, 15:42
Official

Dear lynne-verheem-geldenhuys-perold

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team