Membership no *** 5 MONTHS AND CLAIM STILL NOT SETTLED

<p>In December I saw a doctor whose fees were out of medical aid rates. I paid for the service and then submitted the claim to Discovery Health with paid written on the account. In the meantime Discovery also paid the claim and failed to refund my money. It was an error of theirs as I sent them proof that I had paid. They also asked for a bank statement proving that I had paid, which I sent. </p> <p>It is now 5 months later and every time I phone I am told it is under investigation. </p> <p> </p> <p>WHAT BAD SERVICE IS THIS?</p>