LM
Lerato M

1 reviews | Active since Jun 2010

06 Jan 2020, 09:54

Membership issues

I joined the medical aid through my employer in December, it was supposed to be active on 1st January but when I check online under my portfolio there is nothing there. I also received a membership certificate with the wrong ID number, communicated this to Discovery and they promised that this will be rectified but to date I have not received the updated certificate.

0
Replies (2)
Discovery Health
Discovery Health's reply06 Jan 2020, 14:54
Official
Dear Lerato M  Your concerns are important to us and we will be in touch soon with an answer to your comments.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply08 Jan 2020, 13:04
Official
Dear Lerato M  
We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team