1 reviews | Active since Aug 2021
Membership cancelled due to deformity.
I just received a call regarding regarding a pre authorisation that I submitted on the 02-12-2021 . Discovery will be cancelling my medical aid because of the deformity I have on my toes ( which I recently found out that my corns are actually caused by the deformity) . I thought I just had corns, then I consulted with a Dr who wrote a referral letter for me . That was before I joined them . Then a month later in April I joined . My mistake was actually sitting with the referral letter and not seeing the specialist sooner as I didn’t want to go to the hospital being of the covid cases . Now I’m told that I was suppose to mention that I was suppose to state in April when I joined that I have a problem, how when I only found out in December? Well they are cancelling my subscription, and said they will refund me . Hopefully they will do so as promised. Well I can’t really say I’m disappointed , I’ve had issues ever since I joined . From the membership card taking months to be sent to me.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
