AA
Abygail A

1 reviews | Active since Jan 2013

02 Jan 2023, 14:32

Membership activation on new plan over month overdue

My husband app**** for keycare plus a month ago already His membership on my medical aid came to an end and one wouldve lovedd a no break in cover hence the 1 month notice On the 2nd of Jan i am still waiting for feedback !!! I was told you had system issues but really ?????

0
Replies (3)
Discovery Health
Discovery Health's reply03 Jan 2023, 06:55
Official
Dear Abygail A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
AA
Abygail A's update03 Jan 2023, 15:21
Reviewer Update
I am still waiting
Another day gone !!
Discovery Health
Discovery Health's reply05 Jan 2023, 10:19
Official
Dear Abygail A
We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team