Medxpress useless!!
<p>So I called the call center. The lady answered my call and veryfied my details. Transfered me to medxpress! Waisting my time and money on my phone since they wanted to confirm my details again!! Their excuse? The lady who confirmed my details, did not tell them!!!! I said I was on my cell and he can get the details from her. For Pete sake are you this useless. Why do I also have to call when my script is renewed every 6 months!! Cant you see or are you blind that it is a repeat script of the previous six months? Since Discovery changed to Medexpress getting your repeat scrip is difficult! Maybe I should just die and then they can go and put the script and the pills up where the sun don't shine!</p>
We saw your comment and understand your frustration. Please accept our apologies for the delay in having your details updated.
We can confirm the relevant team has been in contact with you. They have resolved your query and provided feedback directly to you.
We are addressing this issue to make sure it does not happen again.
If you require any further ***istance, you are free to contact us directly.
Regards
Discovery Health Servicing
We saw your comment and understand your frustration. Please accept our apologies for the delay in having your details updated.
We can confirm the relevant team has been in contact with you. They have resolved your query and provided feedback directly to you.
We are addressing this issue to make sure it does not happen again.
If you require any further ***istance, you are free to contact us directly.
Regards
Discovery Health Servicing
