MedXpress service sucks big time!!!

I sent Discovery Health's MedXpress a script for my chronic meds, which they received and captured on Friday, 03/07/2015.. I called at 12H00 the same day, to place the order for my meds.<br> <br> The agent told me that the pharmacy department was busy, and said she would give them my details and promised that I would be called within one hour. I am still waiting for that call, 3 days later. I called back Friday evening at about 17H30, because I needed my meds order to be processed and collect it at the pharmacy.<br> <br> Note: I have a CHRONIC HEART CONDITION! And I did not have any medication. And the agent I speak to tells me that I must call back on Monday because MedXpress is now closed!! I asked to speak to a supervisor, and I was put through to a guy named \CHIEF". He promised to call back the next morning before 08H00am. I am STILL waiting for that call.<br> This weekend I suffered irregular heartbeats"