Medxpress order and call centre issues

<p>I re-ordered by chronic medicine as always via the sms system provided by Discovery. Just to be called by the courier company that my delivery could not take place due the incorrect address given. Even though my medicine was delivered to my office 3-4 times in the last 5 months. Then when i phoned the discovery call centre to take this furhter i was firstly put through to the Bankmed call centre even though i chose the Discovery Health option!?!?! Second time i was put through the authorisations, and they could not help me either. Very frustrating and I still don't have my chronic medicine!</p>