SR
Satish R

1 reviews | Active since Feb 2011

10 Mar 2015, 09:46

Medxpress - ON -GOING JOKE

Discovery Medxpress is a joke. Discovery members, who are on Chronic Medication, have to call Medxpress to have their medication delivered to them. I am diabetic and called Medxpress on the 03/03/15 and to date 10/03/15, I still have not received my meds. I called Medxpress and was told that sometimes there is a problem because the Pharmacy does not have stock. Who's fault is that????? Medxpress does not even call the client and advise them. Pathetic does not even describe Medxpress.

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Replies (1)
Discovery Health
Discovery Health's reply11 Mar 2015, 16:03
Official
Hello dream,

Thank you for your comment.

I am sorry to hear of your recent experience with the MedXpress service. I confirmed you have been in contact with our MedXpress team who have provided you with feedback on your query. Also, the Medxpress team have put measures in place to assist you with your future orders and avoid a similar concurrence of this nature.

Kind regards
Bruce