MedXpress is useless

This time I have ordered my medication more than a week back to allow time for delivery. Yesterday someone phones and says MedXpress does not deal with medication anymore and someone will call to arrange fir my medication. I told the lady that my insulin will be finished by the next day. MedXpress also already claimed and took my co payment. Up to now my insulin is finished and i dont have the script or money to get insulin from somewhere else. Nobody has come back to me after trying to get hold of Discovery. After holding on the line for 20 minutes at a time I get cut off