MedXpress failng to delivery chronic medication!

Discovery Health levies a 20% co-payment for patients who do not want to use MedXpress to have their chronic medication delivered -- thereby effectively forcing patients to accept one of two alternatives: pay a small fortune to fetch your chronic medication yourself at Dis-chem, or wait forever and then end up in hospital, because MedXpress/Clicks Direct Medicine failed to deliver your chronic medication a week after you had ordered it. Take your pick.<br> <br> In the past two weeks I have telephoned Discovery five times, and each time the MedXpress call centre agent swears to me that they WILL follow up on my missing medication and they WILL telephone me back. I have yet to receive a single follow-up telephone call, and each time I phone I have to explain the same sad story all over again. Today I have two tablets left. I am two days away from disaster, and if this ends badly I am holding Discovery Health directly liable.