1 reviews | Active since Dec 2011
Medxpress broken promises
I am forced by Discovery to use Medxpress for all chronic medication or else pay a co-payment. But I have spent over an hour in total calling Discovery and Optipharm but still NO DELIVERY!<br> <br> I phoned my order through on Thur 26 February and I was told delivery would take 3 working days in major centres. On Fri 6 March the courier phoned, the order was incorrectly packed and the delivery addess was wrong. He didn't know what to do, promised to call back but never did. I called Discovery call centre and was told that it will be delivered that day. NO DELIVERY HAPPENED! Sort this out URGENTLY as medicine is running out.<br> <br> You were so quick to take my money for what wasn't covered by the medical aid, the transaction happened on Sat 28 February and yet I got an sms from Optipharm saying the same amount is due and proof of payment to be faxed to them. Sort this out.
Thank you for your comment.
We confirmed that our MedXpress Team will be in contact with you. They will remain in contact until your query is resolved and concerns addressed.
Kind regards
Jashvir
Thank you for your comment.
We confirmed that our MedXpress Team will be in contact with you. They will remain in contact until your query is resolved and concerns addressed.
Kind regards
Jashvir
