DC
Danie C

1 reviews | Active since Jul 2009

20 Aug 2022, 19:30

Medxpress and Discovery more *********** than ever

So nothing has changed. Every time I get a new prescription, Medxpress is incapable of actioning it without being screamed at! Firstly, I told the consultant that I would prefer when ready. Then she sends it while I am away! Secondly, 2 items of my order that was on another script, was not delivered for some reason. They are available, but not for order. How does this *********** get allowed to continue? Is Discovery now so full of overpaid sloths that do not want to service their customers?

Absolutely disgusting?

0
Replies (2)
Discovery Health
Discovery Health's reply22 Aug 2022, 07:27
Official
Dear Danie C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply23 Aug 2022, 11:27
Official
Dear Danie C

We’ve contacted you regarding your complaint. 

Regards 
Discovery Health Servicing Team