EB
Erin B

1 reviews | Active since Jul 2018

09 Jul 2018, 12:40

Medical Scheme shadiness ... in general.

I'd just like to post here about Discovery but also about private health insurance in general. I wasn't aware of the existence of Prescribed Minimum Benefits until recently. I've just begun my 'journey' (I hope it's short) of applying for my PMB via my psychologist. Mental health - as I suspected - is not generally taken seriously. My PMB application was rejected. I was a bit surprised as my doctor seemed quite confident that I would be successful with this application. On to my PMB appeal form I suppose. I'd just like to leave a link to an article on knowing your rights when it comes to PMB's. Very informative with a download to a list of the 270 conditions that should be covered - unfortunately it's from 2015 so not sure how up to date the list is. I know it seems next to impossible to get this list out of your private insurer even though you have a legal right to access to it. Article is worth a read. https://www.moneyweb.co.za/news/industry/the-list-medical-schemes-wont-give-its-members/

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Replies (2)
Discovery Health
Discovery Health's reply09 Jul 2018, 13:30
Official

Dear erin-alexandra-bosenberg

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.


Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply11 Jul 2018, 12:47
Official

Dear erin-alexandra-bosenberg

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team