TM
Tiyani M

1 reviews | Active since Oct 2013

12 May 2016, 17:21

Medical Savings Still not paid 5 Months after

<p>i exited from the Savings plan of discovery in december and i was promised that the medical saving that i had left will be paid after 4 months and now we are on the 5th month still no payment. i called them a 29 of april and a lady promised it will be paid by the 9th on the 9th i call then a guy gives me ref *** and promise to call me and give me feedback within 2 working day and i send them email it says i will get fedback withing 1 business day supprise supprise today is the 3 business day no contact. be careful before joining discovery they will take your money like they did with me and i have been with them for 5 years and when they have to pay me it will take 10 years</p>

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Replies (1)
Discovery Health
Discovery Health's reply13 May 2016, 09:27
Official

Hi Nsivo0712

We saw your comment and understand your frustration.

We are apologise for the incorrect information provided to you regarding the refund of your MSA. We have contacted you and confirmed the date that your refund will be processed.

If you have any further issues, please feel free to contact us directly.

Regards

Norman