BC
Bronwyn C

1 reviews | Active since Nov 2012

19 Feb 2015, 11:58

Medical savings is *******

I am in the process of switching medical aids due to a change in employment. I have notified Discovery and that went without a problem.<br> However, I have needed to claim this month still, but every claim has to come out of Medical savings, so I have now been hit with a R900 bill that I was not expecting. <br> The fact that claims only come out of Medical savings is ridiculous! I pay over R2000 a month to not have these unexpected medical amounts be a problem, and now it has given me a big problem.<br> <br> I am very glad to be leaving Discovery, and going to a medical aid that does not use the **** idea of Medical savings.<br> If anyone every asks me in the future about Medical Aid I will definitely not advise them NOT to even consider Discovery. I feel like the money I paid every month has been wasted.

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Replies (1)
Discovery Health
Discovery Health's reply20 Feb 2015, 14:57
Official
Hello bronwattage,

Thank you for your comment.

The Medical Savings Account (MSA) is a fixed amount that Discovery Health gives you at the beginning of the year for day-to-day medical expenses. You pay this amount back to us in 12 equal monthly instalments but, if necessary, you are free to use the whole amount at the beginning of the year to pay for valid medical expenses. The 12 instalments form part of your monthly contribution.

If you leave the Discovery Health Medical Scheme part-way through the year, we calculate how much of the MSA you have used and how much you have contributed to it. If you have used more from the account than what you have paid into the account, then you will need to pay the difference to us.

We sent you a detailed email explaining how the amount owing was calculated and should you need any further assistance you may contact us directly.

Kind regards
Jashvir