Medical savings depleted, incorrect billing

I have been back and forth with Discovery since the 3rd September after I gave birth. They completely depleted my savings even though I was admitted to hospital.

I've contacted them several times and each time they advise this was incorrect deduction, the problem lies with the hospital and discovery logging codes incorrectly etc

They have even made me do the follow up with the hospital requesting bills, changing of admission codes and still the reversal of funds have not been done.

Despite the ref number being given to ensure the case is continued, I find myself having to explain and go through the "I will investigate and get back to you" each time with no success.

At this point I am very frustrated, I have not been able to see my gynae for follow up birthing consultations as I have no savings left.