AG
Averil G

1 reviews | Active since Aug 2017

14 Apr 2023, 13:25

Medical Malpractice

I really would not recommend anyone joining discovery and being an HR manager I would never recommend it to my staff, considering I care about their wellbeing. Early this year with no communication my chronic medication was denied after using the same treatment for 9 years. Suddenly an administrator woke up and decided that I did not need the medication for my condition. After much fight the administrators reinstated me with no apology. Last week I was told that again there is a problem with the payment of my medication. Again no explanation , No communication, no notification. After a week the matter is still in escalation stage. This happens to be a transplant medication!!!!! Is this not medical malpractice... Do you care how when you administrators make changes to peoples medication, how it kills the person.

0
Replies (2)
Discovery Health
Discovery Health's reply14 Apr 2023, 14:06
Official
Dear Averil

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply17 Apr 2023, 12:01
Official
Dear Averil

Please check your emails for final feedback from us.

Regards

Discovery Health Servicing Team