Medical Gaslighting by Discovery

I'm posting this publicly to warn everyone. Medical gaslighting at its best.

Discovery South Africa why do we pay R7661 a month for you to come with sneaky terms and conditions for me to be admitted to hospital when I'm in a lot of pain? How much pain is enough for you to believe me? We pay a ****load of money a month for something that isn't even your most comprehensive plan... and when we want to use our medical aid you want us to jump through hoops. How can anyone afford a R8000 scan to prove (hopefully) that they're sick or in pain. Why can't you cover something as basic as that? We already had to pay for a sonar out of our pockets. We actually hardly ever use our medical aid, we never go to the hospital but this one time we NEED to go, you fine ways to worm yourself out of paying.

Except for the R7661 we pay for medical aid, we also have our car insurance with you as well as home insurance. How much more do you want from us?