Medical Cover

<p>Last year, I was a member of Discovery Health under a business portfolio. In November, I tendered my resignation so my medical cover was cancelled. I spoke to Discovery and they confirmed my family and I would be covered until the end of December. At the end of December, I received a call from Discovery saying that I had, in fact, not been covered through December as my cover had been cancelled as at the end of November. Should I be willing to pay for the month of December (when we were not covered) they would continue my membership, no questions asked. If I was not willing to pay for the month we had not been covered, I would need to reapply. I chose to reapply. The application process has now taken 2 months and we are still not covered. I have responded promptly and amicably to each request made by Discovery but fail to understand how it can possibly take this long to renew a membership that was inactive for 1 month. </p>