pP
pieter P

1 reviews | Active since Sept 2011

26 Aug 2026, 16:15

Medical burden.

A really bad company, lying, hiding, selling bogus products and then avoiding any and all communication that doesn't suit them. Anyone on the so-called Essential smart plan should cancel immediately. Discovery loves selling their product and then nothing is covered under your plan. Check the app you will find all the answers there. Huge mistake taking time and using data trying to find anything on this ****py app. Want to see what is covered with your plan and the answers all are vague and then, in red, may not be covered by your plan. So what the hell are covered? I've been trying for two weeks already to cancel my membership but to no avail. All the discovery e-mail addresses I can find, postmaster returns because of _________. One address the mail goes through but no answer. A week later I get a ruddy WhatsApp informing me that no more e-mails will be answered only WhatsApp. Tried once again because this useless WhatsApp will do and show anything, except what I want to do. I'm still trying to cancel my membership, so before Discovery gets some uninformed person to call me, make sure that my membership stops on Monday 31/08/2026 and CONFIRM THIS WITH AN E-MAIL. Discovery has bought themselves the worst possible advertising you can get for R36000.

0
Replies (1)
Discovery Health
Discovery Health's reply27 Aug 2026, 06:55
Official
Dear Pieter P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team