GT
Gertrude T

1 reviews | Active since Mar 2009

31 Oct 2016, 12:15

medical bill still not paid

<p>am not finding any joy with discovery, this is my 3rd review in one month, dicovery still has not paid my doctor the claimed amount .the last phone call i received was that it will be paid , i must ask the doctor to use the correct code. i have no choice but to reverse my debit order and pay the doctor and am out of discovery as they are robbing people , am tired of this nonesense</p>

0
Replies (4)
Discovery Health
Discovery Health's reply31 Oct 2016, 12:46
Official

Dear su***xx

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply01 Nov 2016, 12:30
Official

Dear su***xx

We have been in touch with you to answer your comments.

Regards
Preeti Jagjiwan

GT
Gertrude T's update01 Nov 2016, 12:32
Reviewer Update

my query is still not sorted so i have nothing to say until my bill is settled, i have heard that story before , i need action

Discovery Health
Discovery Health's reply03 Nov 2016, 10:28
Official

Dear su***x

We have contacted you with a resolution to your issues.

Regards
Preeti Jagjiwan