1 reviews | Active since Dec 2023
Medical aid's financial grip on low income consumers
Absolute disgrace!
You pay almost 4k on medical aid p/m and when you need medical assistance you are smacked with a 4k co-payment. Essential/ high risk procedures and conditions should be covered without restriction or co-payment especially on the entry level and lower cost medical plans. The whole reason people are on those plans are due to either low income or compulsory medical aid required by employers which in turn means those individuals aren't in a financial position to afford co-payments to that extent. Cover for international travel is set a 5 million but hardly ever used but limited cover for essential care in one's own country.
Medical aid schemes should be ashamed of themselves for this situation. Servicing the consumer but their only interest and internation is lining their pockets with money that the consumer has to fork out for false interpretation of what their plan does and does not cover!
We are urged to complete various tasks to increase health funds but this is allocated and limited to specific services that are rarely required by the consumer.
When looking at the available care provided by government institutions and weighing it to what medical aid offers and what medical aid actually cover, the consumer is forced to accept services from government institutions due to the lack of finances to cover medical aid schemes co-payment!
Pathetic way of showing compassion, empathy and humanity towards the consumer.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
It seems 99% of reviews have only this response on the replies. Has anyone from Discovery health gotten in touch with you?
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
It seems 99% of reviews have only this response on the replies. Has anyone from Discovery health gotten in touch with you?
