NB
Nozipho B

1 reviews | Active since Jul 2016

29 Jun 2017, 13:04

Medical Aid Won't Pay

<p>My elderly aunt has been having endless problems since changing her doctor as advised by Discovery. In December 2016 she went for a consultation to her new doctor. When she went back in June this year, the doctor advised her that she will have to settle her December bill as Discovery had not paid, which she did. When she went back to the same doctor yesterday, he told her he could not assist her as Discovery had not paid for the June claim.</p> <p> </p> <p>Discovery had also promised to re-imburse her for the December bill but this has still not been done.</p> <p> </p> <p>Discovery please sort out this mess.</p>

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Replies (2)
Discovery Health
Discovery Health's reply29 Jun 2017, 13:48
Official

Dear nbaard251007

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply03 Jul 2017, 14:35
Official

Dear nbaard251007

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team