FZ
Francois Z

1 reviews | Active since May 2014

18 Oct 2017, 11:05

Medical Aid Terminated Without Notice

I resign from my employer only to find out by a declined claim a couple of days later that my membership with discovery has been terminated as per the previous employers request.

Where is the confirmation / communication to the principal member to discuss a way forward. Is the principal member choosing this institution for him and his family irrelevant to Discovery? If that is the case please let me know so that I can then move my business elsewhere.

Regards,

0
Replies (2)
Discovery Health
Discovery Health's reply18 Oct 2017, 11:15
Official

Dear SuperVZ

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply20 Oct 2017, 10:58
Official

Dear SuperVZ

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team