Medical aid savings transfer nightmare

i have had the most awful experience with Discovery Health Medical aid, i terminated my membership with them on 31 August 2024 and instructed for my medical savings to be paid to my account, i was told it will take 4 month and should be in by 14 January, i called on the 14th and was told it was released by finance into my account, and should be in the next day, on the 16 Jan there were no funds, i called spoke to Oko who told me it was incorrectly transferred to Netcare medical aid which i terminated, today when i called i am now told by Veronin that is now in my wife;s medical aid and i must wait another 3 days for feedback if the funds will be transferred to my account, i am really disappointed in discovery 's service and lies from their agents. all i want is my savings back in my account than being taken from pillar to post.