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FARHAAN B

1 reviews | Active since Jul 2016

26 Nov 2019, 20:36

Medical AID REJECTING CRUCIAL MEDICATION

Discovery has put the patient through terrible strides to get her medication approved. The Dr has also intervened and submitted a request via the health ID app. The medication was declined stating does not meet criteria but discovery does not provide the ****in creteria well i established that the BMI and Hba1c was needed we submitted the required information. Then there was a problem with the drug classes and the regimes discovery has the needed information to make as informed decision.

The patient meets the criteria and the medication is on formulary so why the **** is discovery denying treatment for so long...

Respond to *** or call ***

Please call urgently patient is living with uncontrolled diabetes becauce of funding issues.

0
Replies (2)
Discovery Health
Discovery Health's reply27 Nov 2019, 08:49
Official
Dear FARHAAN BHAMJEE

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply29 Nov 2019, 15:58
Official
Dear FARHAAN BHAMJEE

Please check your email inbox for our feedback.

Regards
Discovery Health Servicing Team