LS
Lee S

1 reviews | Active since Dec 2023

18 Aug 2026, 10:53

*********** medical aid provider

I would give ZERO stars if I could. More that 70min on the phone with Discovery - they DON'T know what they are doing -- first they kept transferring me - then they said 3 to 5 working days when their email says 48hrs. Then they said the system says -- SO they have NO control -- its just what the computer says or nothing. Well Done Discovery you have topped the pathetic chart of SA -- and that is saying a lot -- because the BAR for bad service is SKY high!

0
Replies (2)
Discovery Health
Discovery Health's reply18 Aug 2026, 12:24
Official
Dear Lee S 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 Aug 2026, 17:08
Official
Dear Lee S

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team