SM
Sihle M

1 reviews | Active since Feb 2017

12 Sept 2023, 14:13

Medical Aid **** - Premiums Paid By Employer But Client Held Liable

Good day Discovery,

Please see attached proof of payment. please urgently send me a paid up letter.

My premiums were deducted via my previous employer. I have noted this in the past that it is them that needed to sort this payment issue out. Discovery did not even consider taking this matter up with them. I do acknowledge the email sent on the 15 of August 2023 which was sitting on my spam emails notifying me that my account was going to be listed with TransUnion.

I need proof that you have attempted to query the above with my previous employer. As your client, I haven't been treated fairly and will surely never use your services again in the near future. Thanks God We Have Options.

Sihle Milanzi

Cell Number: ***

***

0
Replies (2)
Discovery Health
Discovery Health's reply13 Sept 2023, 07:05
Official
Dear Sihle M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply14 Sept 2023, 13:40
Official
Dear Sihle M 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team