BM
Boipelo M

1 reviews | Active since May 2015

26 Feb 2018, 07:46

Medical Aid Payment

Discovery Health Medical Aid I'm extremely upset because my medical aid was cancelled last year as it was a company that I previously worked for that was paying for it. I hadn't used it since the next thing they keep contacting me and sending rude text messages and voice messages asking me to pay an account that was closed and cancelled a year ago. I haven't used the card at all but they're constantly asking me for payment for what as the last payment was done and deducted by the company I worked for. I just don't understand and I am very disappointed the manner in which they operate with customers.

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Replies (2)
Discovery Health
Discovery Health's reply26 Feb 2018, 09:48
Official

Dear Boipelo8

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply28 Feb 2018, 10:39
Official

Dear Boipelo8

We have sent you an email. Please check your inbox.

Regards
Discovery Health Servicing Team