SO
Stephen O

1 reviews | Active since Mar 2021

27 Mar 2023, 15:07

Medical aid NOT worth having

I would not ever in my life recommend Discovery Health to any person. Rather pay a little more and get a decent medical aid. If i was not forced by my Employer to take this useless medical aid, then i would have cancelled them long ago. Today i asked the pharmacy to send me mouth wash, which due to my dental condition i have used for for a while now. Only to be told that today i have to pay in R10 for it. Its not much and R10 is basically nothing. However i refuse to pay in anything for that Discovery Medical aid. This year my cover increased again but they cannot even cover a stupid mouthwash. Beyond useless and a bunch of ******. HATEFULL is what they are. Take note: this is not over. I will have a look at my employment contract to see why i cannot get another medical aid of my choosing. Today i am fed up with Discovery Health

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Replies (2)
Discovery Health
Discovery Health's reply28 Mar 2023, 06:51
Official
Dear Gerrie O

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply28 Mar 2023, 09:21
Official
Dear Gerrie O

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team