FO
Frikkie O
1 reviews | Active since Feb 2014
19 Aug 2015, 13:31
Medical aid member terminated
after payment on the 29/07/2015 my membership has been terminated from discovery without any notice or warning
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Discovery Health's replyOfficial
24 Aug 2015, 12:20Hello frik881101,
Thank you for your comment.
I investigated your query and confirmed we lapsed your membership as payment was received after the monthly debit order was finalised. I have provided you with detailed feedback regarding your query via email.
We understand that you may not be satisfied with the outcome to your query however it is line with the Scheme rules.
Regards
Jashvir
Thank you for your comment.
I investigated your query and confirmed we lapsed your membership as payment was received after the monthly debit order was finalised. I have provided you with detailed feedback regarding your query via email.
We understand that you may not be satisfied with the outcome to your query however it is line with the Scheme rules.
Regards
Jashvir
Discovery Health's reply24 Aug 2015, 12:20
Official
Hello frik881101,
Thank you for your comment.
I investigated your query and confirmed we lapsed your membership as payment was received after the monthly debit order was finalised. I have provided you with detailed feedback regarding your query via email.
We understand that you may not be satisfied with the outcome to your query however it is line with the Scheme rules.
Regards
Jashvir
Thank you for your comment.
I investigated your query and confirmed we lapsed your membership as payment was received after the monthly debit order was finalised. I have provided you with detailed feedback regarding your query via email.
We understand that you may not be satisfied with the outcome to your query however it is line with the Scheme rules.
Regards
Jashvir