WT
Wilma T

1 reviews | Active since Mar 2011

23 May 2017, 15:36

Medical Aid is a *******

<p>I went for my doctors appointment on the 16th May and as usual i have to pay R800 cash as the doctor does not accept Discovery members because discovery does not pay the full amount charged. When i got to the office on the 17th May i submitted my claim for R800 as this is due to me. I have been following up with the claims department on the status of my claim but receive an email with a reference number instead, I want this money to be paid to me urgently - Reference numbers - ********** 205 & ********** 719</p>

0
Replies (2)
Discovery Health
Discovery Health's reply24 May 2017, 10:08
Official

Dear ****e

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply25 May 2017, 12:18
Official

Dear ****e

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team