medical aid inactive and cannot renew my membership*********WORST SERVICE EVER**********

<p>I am told that i cant reinstate my medical aid because i am on the 90 days employment period and for some funny reasons i am applying on a private capacity. My medicalaid was cancelled on 31/01/2017 and i received an sms on 07/02/2017 that my application has been received after i re-app**** to be put on a private application. few days later i received an email saying i cant be reinstated cause i still owe a premium for february and this came as weird cause i knew my membership to have been cancelled. around the 14/02/2017 a similar email was sent and then i contacteed the keycare dept and i was told the matter will be sorted out and i should call on 28/02/2017 and my call was on 24/02/2017 and was with kgomotso. when i called ii was adviced kgomotso called me to advice me that they refused my medical aid on the basis provided in the beggining of this complaint and it is untrue for the consultant to have said she called me on her notes cause that did not happen and she did not speak to me. another months is gonna come and i still dont have a medical aid and this consultant made me hang up to the lady who i spoke today at about 13:00 saying she is calling of which she hasnt done even now. please do understand that such things are frustrating and a some of abuse!</p>