AM
Amokelani M

1 reviews | Active since Jun 2018

26 Sept 2018, 09:51

Medical aid ******ion

Hi. I have cancelled my membership effective of 31st August and I have a certificate for that, of which I still had money in my medical savings account but I'm now sent something saying I owe discovery R1052 or something like that that was claimed on the 14 September 2018 from my account as clawback, how is that possible? I only used discovery for 2 months and didn't even exceed my medical savings account money but paid more and now I have to pay you, so I'm confused and angry. If only I knew you ****** people like this I wouldn't have chosen to work with you

0
Replies (2)
Discovery Health
Discovery Health's reply26 Sept 2018, 10:49
Official

Dear amokelani-mavundza

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply28 Sept 2018, 12:26
Official

Dear amokelani-mavundza

We have sent you an email. Please check your inbox.

Regards
Discovery Health Servicing Team