FM
Florry M

1 reviews | Active since Sept 2016

06 Oct 2016, 15:05

MEDICAL AID ENQUIRY

<p>I sent a request to get more infomation about the Discovery plans yesterday, This morning i recieve a call from some impatient consultant at 09:17 from ********** i really ddnt understand why did she calle me if she ddnt want to help me.</p> <p> </p> <p> </p> <p>I was friendly trying to tolerate her impatience until i decide to ask her to email me the discovery plans so that i can go through them since she was not helpful.</p> <p> </p> <p> I am just giving this feedback to discovery coz dy have many rivals out there.</p> <p> </p> <p>1. She didn't send me an email</p> <p>2.Did not want me to ask her questions</p> <p>3.Did not show any willingness to assist</p> <p>4.She was very impatient with me</p> <p> </p> <p> </p> <p>I will enquire with other companies and also refer my colleages because discovery disappointed me.</p>

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Replies (1)
Discovery Health
Discovery Health's reply07 Oct 2016, 11:37
Official

Dear florry-moo

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team