BR
Basil R

1 reviews | Active since May 2015

08 Jul 2015, 13:27

Medical Aid Denies Hospital Entry To Baby

In March this year I moved jobs and in the interim had Discovery mistakingly pay me back an installment around the same time I was making a claim. I have since been paying every month and barring the installment they *****ed up with, am up to date. <br> <br> I am trying to get on my feet and after being denied any medical aid rights for myself, my 3 year old daughter, and my 1 year old daughter until I pay back funds for their error. My 1 year old now desperately needs medical attention, and probably hospitalization, and we are being denied access. <br> <br> Please note that I have to this day never been paid back for my claim either.<br> <br> I have never been shown such cold humanity or lack there of, especially as I am otherwise up to date on my account and the error was not my own.<br> <br> Please can someone help!!!

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Replies (1)
Discovery Health
Discovery Health's reply10 Jul 2015, 12:41
Official
Hello Baz.Range.Rover,

Thank you for your comment.

We are currently investigating and will be in contact with you.

Regards
Arthi