CD
Caron D

1 reviews | Active since Sept 2015

08 Feb 2019, 09:11

Medical aid crisis

I resigned at my previous work discovery saw that but didn't once phone me to ask mam would you like to stay on as a member I had to find out by my gp that discovery terminated my membership I thought you guys wanted customers from the beginning I have been so impressed with your service but now I'm so disipointed I found out I'm preg and thought you know what let me pay my installment then I find out the cancelled my membership completely I now have to re apply to be a member I'm sorry but that's not good service at all I feel you guys could have done better I should rather just join a different medical aid after my baby is born because I'm pregnant now I still have to stress about my medical aid

0
Replies (3)
Discovery Health
Discovery Health's reply08 Feb 2019, 09:24
Official
Dear  SkylerStefan 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team 
CD
Caron D's update08 Feb 2019, 12:12
Reviewer Update
Thank you because if it wasn't for that I would have been a member for a year this month
Discovery Health
Discovery Health's reply13 Feb 2019, 08:22
Official
 
Dear SkylerStefan 
 
Please check your emails for feedback from us. 

Regards
 Discovery Health Servicing Team