WR
Warren R

1 reviews | Active since Dec 2019

27 Aug 2022, 09:59

Medical aid causing me to be in debt

Before I had medical aid I had no debt, now I'm sitting with arrears at hospitals. This medical aid don't pay for anything. Why do u go to hospital... Because u need help not to invest, I'm disgusted and want to take this matter to the high Court as they see my condition as nothing but it's a rare disease. However the emergency Dr wants his money for use of the facility but gives you nothing more than what a GP would should you not have booked me in all these times so you'll get your money. No you send someone that's still not completely settled home. I'm surely disappointed in discovery I've paid more than R11K out of pocket for services and medical aid declines. You should not call it a medical aid rather a hospital plan that gets denied treatment in casualty. Now where should I go in the case of an emergency? I'm still ill but no help. What's the point of a medical aid?

0
Replies (2)
Discovery Health
Discovery Health's reply29 Aug 2022, 06:08
Official
Dear Warren R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply30 Aug 2022, 16:17
Official
Dear Warren R

We have made contact regarding your query.

Regards 
Discovery Health Servicing Team