1 reviews | Active since Dec 2016
Medical aid cards
<p>In December, I added a dependant and changed my plan (to a cheaper one). I have sent numerous requests and emails for updates on my medical aid cards, to no avail. My last email never even received feedback. They keep sending me my membership certificate, but I want my cards. It’s been two months, and still nothing. I am moving on Monday, and my address will be changing. So my cards will probably only be delivered to my old address, meaning I still won’t get them. I’ve come to expect more from discovery, but am sorely disappointed. I am starting to think that you only get service if you're on the expensive plans, as I was before....</p>
Dear zurika-murray
Thanks for reaching out. We’re investigating the issue and we’ll contact you shortly.
Regards
Discovery Health Servicing Team
Dear zurika-murray
Thanks for reaching out. We’re investigating the issue and we’ll contact you shortly.
Regards
Discovery Health Servicing Team
Dear zurika-murray
We have been in touch to answer your comments.
Regards
Heelan
Dear zurika-murray
We have been in touch to answer your comments.
Regards
Heelan
