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fikileGunz F

1 reviews | Active since Oct 2016

19 Feb 2017, 22:17

Medical aid card

<p>My current health premium started on the first of February and today is the 19th of February and I've yet to receive my cards. I've called Discovery on this matter but nothing has been done. I've needed to use the card on more than one occasion but had to use alternative means. I can't take my son for check up because I'm still waiting for these cards. I'm sure if I ever missed a payment for whatever reason my premium would be cancelled at a momentso notice or otherwise. While I've had to wait a month just to get my card.</p> <p> </p>

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Replies (2)
Discovery Health
Discovery Health's reply20 Feb 2017, 07:22
Official

Dear fikilempukanezh

Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply21 Feb 2017, 13:51
Official

Dear fikilempukanezh

We have been in touch to answer your comments.

Regards
Heelan