DR
Desan R

1 reviews | Active since Jan 2013

02 Dec 2015, 21:44

Medical Aid Cancellation

I requested a cancellation of medical aid on the 10/09/2015. Interestingly discovery had cancelled my medical aid on the 11/09/2015. Best part is i was never notified. Until i went to a pharmacy to find out my medical is cancelled. So without any notification of the cancellation been approved or in process i was just removed. Im not sure on the notice period but this service left my family and myself without cover from the 11/09/2015 to 02/12/2015. Well this works via my company, never the less i should have been notified. Even my HR adviser had no clue. Discovery is good to take your money but service delivery is **** as hell!!!<br> In short get all the facts upfront. The *****'s sitting behind the desk selling for a commission dont give a **** about your or your family!!!!<br>

0
Replies (1)
Discovery Health
Discovery Health's reply08 Dec 2015, 15:49
Official
Hello desanreddy,

Thank you for your comment.

We've confirmed that you have been contacted and advised that the query has been resolved. Please do not hesitate to contact us should you require any further assistance.

Regards
Discovery Health Servicing