CG
Charlene G

1 reviews | Active since Nov 2015

25 Jun 2024, 10:48

Medical aid - But yet nothing is really covered when you need it

I fully understand that you covered for what you pay for.I understand that things like x-rays or scans is not covered on my plan.Its something that wont break the bank.But what i dont understand if you have a cancer scare and need a biopsy to be done at the hospital this is not covered and then you get slapped with a R7000 bill.Yes ofcourse everyone has that type of money just lying around. Then looking at maybe changing plans then the next level plan is double what i am paying today. i just think medical aids should do better.

0
Replies (2)
Discovery Health
Discovery Health's reply25 Jun 2024, 12:27
Official
Dear Charlene

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply26 Jun 2024, 10:09
Official
Dear Charlene

We have been in touch with you to answer your comments. 

Regards 
Discovery Health Servicing Team