mD
moses D

1 reviews | Active since Jun 2013

13 Mar 2017, 08:28

Medical Aid Application

<p>I recently app**** for medical cover with Discovery, effective 01 March 2017. I didnt include any vitality in my application, but my cover was activated with Vitality. When l requested vitality to be cancelled, they said they can only cancel it after 30 days. How can this be when l did not sign to get vitality cover? In other words, l am going to be charged for something that l did not apply for. I am disappointed in this.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply13 Mar 2017, 11:51
Official

Dear mdowart

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply15 Mar 2017, 10:05
Official

Dear mdowart

We have been in touch with you to answer your comment.

Regards
Discovery Health Servicing Team