EL
EMMANUEL L

1 reviews | Active since Jul 2020

31 Mar 2023, 12:42

Medical aid administration

While the medical is good the administration is aweful. To simply administrate transfer to individual capacity proves a mission. Just acknowledging documents and a courtesy call goes a long way. When calls the first 20 to 30 minutes is waste moving from option to option. 😴

0
Replies (2)
Discovery Health
Discovery Health's reply31 Mar 2023, 13:47
Official
Dear EMMANUEL L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Apr 2023, 15:28
Official
Dear Emmanuel 

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team