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nicky M

1 reviews | Active since Feb 2015

14 Jun 2021, 10:56

Medical Aid

I have been a Discovery member for many years now. The last few days I have been given the worst service from consultants ever. Not willing to assist you with a simple query. So much so that after phoning again this morning for the how numerous phone calls, the consultant actually dropped the phone call in my ear.

I would not advise anyone to go and join Discovery. As the leading medical aid in the country this is disgusting service to say the least. And the way your consultants treat clients? Revolting.

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Replies (2)
Discovery Health
Discovery Health's reply14 Jun 2021, 12:19
Official
Dear Nicky M

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team     
 
Discovery Health
Discovery Health's reply15 Jun 2021, 10:27
Official
Dear Nicky M

We contacted you to discuss your concerns.

Regards
Discovery Health Servicing Team