TS
Thabiso S

1 reviews | Active since Jul 2021

04 Jun 2024, 21:13

Medical Aid ****

I am so disappointed as I have received a horrible service with Discovery health. Last in in October I logged a query regarding a Hospitalization claim charged from my medical savings. I recieved feedback that the matter is been looked into and the reversals will be made to date that has not happened . This year again another Hospitalization claim is made from my Medical savings and what makes matters worse my funds are depleted and I cannot use the Medical aid due to the problem I believe is not of my own doing.

0
Replies (2)
Discovery Health
Discovery Health's reply05 Jun 2024, 06:47
Official
Dear Thabiso S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Jun 2024, 16:19
Official
Dear Thabiso S

Please check your emails for final feedback from us.

Regards 
Discovery Health Servicing Team