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Sonnette S
1 reviews | Active since Sept 2025
22 Sept 2025, 12:31
Medical admissions for crusial tests.
Just an update spoke to an agent on Friday, he promised me he will phone me on Saturday us soon as my doctor's referral letters arive still no feed back from them , as you are waiting a while before someone answers the Cal my airtime is exhausted, my primary care doctor explain to me it's crusial to go for all those test as my Spinal cord is regenerating and my lower back cushions is also bone to bone I'm in excruciating pain the whole time can't sleep can't eat can't do anything. Please I want answers. Kind regards Sonnette Van Staaden Gmail *** ID ***.Thank you.
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Replies (4)0
Replies (4)
Discovery Health's replyOfficial
22 Sept 2025, 13:20Dear Sonnette S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply22 Sept 2025, 13:20
Official
Dear Sonnette S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
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Sonnette S's updateReviewer Update
23 Sept 2025, 13:21Please can one of your Discovery agents call me as I'm talking to a Robot and get nowhere. I did phone my airtime out on Discovery and the doctors just to get approval for urgent medical care and tests. Than you my ID is ***. Cell phone number is ***, please I am in severe pain second day without sleep..
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Sonnette S's update23 Sept 2025, 13:21
Reviewer Update
Please can one of your Discovery agents call me as I'm talking to a Robot and get nowhere. I did phone my airtime out on Discovery and the doctors just to get approval for urgent medical care and tests. Than you my ID is ***. Cell phone number is ***, please I am in severe pain second day without sleep..
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Sonnette S's updateReviewer Update
23 Sept 2025, 14:21Please can one of Discovery agents phone me as it is urgent waiting to here the outcome of the medical report board for my tests and my health care in hospital as the doctor had to discharge me because all my tests weir put on hold my pain is unbearable I explain to the Discovery agents .Kind regards Sonnette Van Staaden.
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Sonnette S's update23 Sept 2025, 14:21
Reviewer Update
Please can one of Discovery agents phone me as it is urgent waiting to here the outcome of the medical report board for my tests and my health care in hospital as the doctor had to discharge me because all my tests weir put on hold my pain is unbearable I explain to the Discovery agents .Kind regards Sonnette Van Staaden.
Discovery Health's replyOfficial
23 Sept 2025, 16:06Dear Sonnette S
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply23 Sept 2025, 16:06
Official
Dear Sonnette S
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team