Medexpress.....what a joke.
<p>Every month we have the same old issue with Medexpress. My wifes chronic medicine is not delivered/loaded at Dischem. Either it is loaded incomplete, or not loaded at all.</p> <p> </p> <p>Every month she runs out of tablets, every month I end up ranting and raving with discovery, and it takes them 2 days to respond to you. This is off course a service that costs nearly R10 000 per month. Alot of moeny in anybodies books.</p> <p> </p> <p>I've sent them emails today, i get the generic response that it will take 2 days to get back to me. In other words, ***** you, your wife and the medicine that she needs.</p> <p> </p> <p>I tried calling them but cant get past there stupid automated switchboard, as it doesnt accept my ID or member number.</p> <p> </p> <p>I cantacted them via facebook...got a response that they will get in contact with me...but obviously, as it is Friday, Discovery is enjoying a weekend.</p> <p> </p> <p>For the amount of money we pay...your service is pathetic.</p> <p> </p> <p>I want my scripts loaded onto your system today, i want to collect the medicine from Dischem today. If you *********** people can manage to do it, in less than 2 days......</p> <p> </p> <p>And then im sure..next month i will be ranting and raving again, because you dont do your work</p>
Dear henning-boshoff
We have referred your query to the relevant department for assistance. They will be in contact with you to assist.
Regards
Discovery Health Servicing
Dear henning-boshoff
We have referred your query to the relevant department for assistance. They will be in contact with you to assist.
Regards
Discovery Health Servicing
Dear henning-boshoff
We've confirmed that you have been contacted and your query has been addressed. Please contact us if you require any further assistance.
Regards
Discovery Health Servicing
Dear henning-boshoff
We've confirmed that you have been contacted and your query has been addressed. Please contact us if you require any further assistance.
Regards
Discovery Health Servicing
