1 reviews | Active since Oct 2012
Medexpress is useless
Amazing how one can simply not rely on Med-Express for any of their proposed services to work. Replying to their sms reminder for repeat medication: non-functioning. Re-ordering on the app: non functioning. And not just for the past month. Ever since I have started ordering from them almost a year ago. This week, I once again call my order in, as this is simply my only option. Mohammed assures me that a pharmacist would be in contact to confirm the mixture of meds for my daughter (I have to explain this to a pharmacist every single time). You would think a system to avoid this would have been invented already. 3 Days later when I am now on the verge of requiring these meds for my children who cannot go without it, I have still not heard a thing. Really Discovery.....????!!!! You should get this service up to scratch because it is ruining your golden reputation.
Thank you for your comment.
We have escalated the matter to our MedXpress Team for assistance. A representative will be in contact to advise you on the process to follow to obtain your monthly medication through this service.
Kind regards
Danita
Thank you for your comment.
We have escalated the matter to our MedXpress Team for assistance. A representative will be in contact to advise you on the process to follow to obtain your monthly medication through this service.
Kind regards
Danita
